If you are a regular visitor to the Kitchenroom blog or social media feeds you’ll know that one of our core values as a kitchen designer and supplier is delivering excellent customer service. We are a local kitchen company based in Didcot, Oxfordshire and predominately work to design and fit kitchens for customers in the surrounding area (Abingdon, Wantage, Grove, Benson, Newbury, Thatcham, Goring, Faringdon, Oxford, Streatley, Wallingford, Henley on Thames, Compton, Pangbourne, Berkshire, Wheatley and Tilehurst are locations we typically work in). As a local company word of mouth is probably the most effective and trusted form of marketing at our disposal, which is why delivering excellent customer service and maintaining a fantastic reputation is of the utmost importance to us.

We are very proud to have an excellent reputation within the local community and often receive recommendations from previous customers to friends and family members looking for a new fitted kitchen. We’re delighted to have 100% five-star ratings on both Google and Facebook and cultivate really fantastic relationships with our customers by going above and beyond for them during the design and fitting of their new kitchens.

We cannot promise that everything will always go 100 per cent according to plan during the kitchen remodelling process. There are so many different suppliers and trades involved, and so many moving pieces that occasionally something will go a little off course. What we can promise however is that we will do out utmost to resolve any issues that do occur in a timely and satisfactory manner, resulting in as little inconvenience caused to you, the customer, as possible.

It is really important to us that you have a fantastic experience with Kitchenroom from your very first interaction all the way through to that celebratory cup of tea in your brand new finished kitchen. Whether your kitchen is big or small, your budget tight or limitless, we can guarantee we will go out of our way to make sure you end your time with us feeling like you’ve been well looked after and have the best possible kitchen to show for it.

If you’d like a FREE Kitchen design and home visit please do get in touch with us to arrange a convenient date and time. We look forward to meeting you and having you join the already numerous very happy Kitchenroom customers. Here is just a snapshot of some of their experiences and feedback over the past few months, taken from our Google reviews:

Philip Gregory

Positive: Professionalism, Quality, Responsiveness
Thanks to Jason at Kitchenroom for supply of the fantastic quality kitchen units and quartz worktop. An excellent and varied range to choose from, and in particular the process of getting the worktop selected, measured and installed was faultless.

Sam Reynolds

Positive: Professionalism, Quality, Responsiveness
Great company to deal with. Jason was extremely helpful. Really happy with my new kitchen. The various tradesmen involved from plumbers, plasterers, electricians, and kitchen fitters were all fantastic.

Janet Powles

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I had a new kitchen installed by Kitchenroom and I am very satisfied with the end result. It was trouble free and the service I received from the fitters, electrician and plumbing was excellent. The quality of the kitchen is excellent and I would have no problem recommending Kitchenroom.

Simon S

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jason worked closely with me from the start of the project through to completion and was always willing to offer advice and address any issues or difficulties in a professional and timely manner. All his team of sub-contractors (Tom and Steve on installation, Leigh on electrics and Mark on plumbing) were of a high standard and worked professionally, on time and within budget. There were very few issues and any that did occur were promptly resolved. I couldn’t fault any of them. I would have no hesitation recommending Kitchenroom for any new/refurbished kitchens.

Debs Knight

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We used Jason to redesign our rather dated kitchen. His design process was easy to follow and he’s helped us achieve the kitchen we really wanted. He also put us in contact with a very professional fitting company, Greenworth. Jason was also more than happy to help rectify a problem that arose mid-fitting. He was very approachable and happy to modify designs even right up to when the order was to be placed. Would thoroughly recommend!

Adam Hetherington

Our kitchen is pretty small and so we were keen to have a bespoke fitted kitchen to maximise the space we have available. From the very start Jason’s help and support at Kitchenroom made the process so very easy, helping us to finalise a design at no extra charge that met our requirements, taste and budget. The cabinets come assembled with the door already on and the quality of the units that Kitchenroom supplies are also excellent.

Phil Hine

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We are absolutely delighted with our new kitchen from Kitchenroom. The quality of the cabinets and worktops is first class. Another important factor for us was the short lead times as it meant we could wait until some building work was completed before deciding the final design. It was a pleasure dealing with Jason and nothing was too much trouble. We would highly recommend Kitchenroom to anyone.

Laurence Vines

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Well, what can I say…Jason at Kitchenroom was an absolute delight to work with. I was looking for a kitchen designer in Oxford and seeing that Kitchenroom is based in Didcot, Oxfordshire I got in touch with these guys. I could tell from the off that Jason knew his trade incredibly well and understood my requirements down to a tee. I’ll admit that I am probably quite a difficult customer and I couldn’t decide between the different kitchen styles, but Jason was there to guide us through every step of the way.

When it came to execution any fears were quickly squashed when the fitting team turned up on time and fitted the kitchen well within the expected timeframe. The finish on the kitchen is top-notch as well for the money. Couldn’t recommend it highly enough.

If you are in the market for a new kitchen in the Oxford area I would highly recommend giving Kitchenroom and Jason a call.

Andrew Trueman

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Kitchenroom Ltd were great from start to finish. Jason spoke through what they could offer and drew up designs and tweaked them to ensure we got exactly what we wanted. We received everything in good time (despite small delays due to the lockdown in 2020). They use superb kitchen fitters who install perfectly. They even helped source and order the white goods at a great price. Jason at Kitchenroom, could not have been more helpful and would thoroughly recommend him and the company. They also supplied units for our utility room and we are delighted with the lot. They are also competitive and customer service is fantastic.

If you are looking for a new fitted kitchen in Oxford in Oxfordshire or the surround areas, including (but not restricted to) Abingdon, Didcot, Wantage, Thame, Radley, Wallingford etc, please do get in touch with us today to arrange a free home visit and new kitchen design.

Click here to see our range of fitted kitchens.

With Kitchenroom you can always be assured of:

1. First class personal service from start to finish
2. 18 mm Rigid (assembled) wall and base units with doors already fitted
3. 8 cabinet colour options (so not just white / ivory or oak) to match the colour of the kitchen
4. 2 mm ABS edged cabinets
5. Soft close Blum doors & drawers that come with a lifetime guarantee
6. 25 year guarantee on our units / 10 years on Solid wood kitchens / 7 years on MDF kitchens
7. A typical lead time of 3-4 weeks
8. We can supply only or supply and arrange the to fit your new kitchen where we will take care of the whole project from start to finish